
Diablo Valley College
With more than 20 years of experience in fertility healthcare administration, Lorena provides clients with clear, informed guidance on the financial aspects of their fertility journey, ensuring they feel supported every step of the way. As Collab Fertility’s Financial Counselor, Lorena specializes in insurance verification, benefits coordination, and financial counseling, ensuring that every patient fully understands their coverage and available resources.
Before joining Collab, Lorena held key roles in fertility care, managing patient services, billing, insurance authorizations, and front-office operations. Her extensive background allows her to provide expert, compassionate, and personalized financial guidance, helping people maximize their benefits and access fertility treatment with less stress.
Lorena enjoys practicing yoga and taking walks with her dog, Kobe. She is passionate about personal growth and loves reading, attending festivals, salsa dancing, and spending quality time with her family.